Legal / Grievance Redressal
Grievance Redressal
Published for compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023.
Last updated: 5 November 2026 (Asia/Calcutta)
1. Grievance Officer
Details to be filled by GharChaabi
- Name
- [TO BE FILLED — Grievance Officer full name]
- Designation
- [TO BE FILLED — e.g. Grievance Officer]
- grievance@gharchaabi.com (replace if different)
- Phone
- [TO BE FILLED — Indian contact number]
- Postal address
- [TO BE FILLED — office address in India]
Until the placeholders above are completed, write to the email address shown and include "Grievance" in the subject line.
2. How to complain
Email the Officer with: (1) your registered mobile number, (2) URL or listing ID if relevant, (3) clear description of the issue, (4) screenshots if helpful, and (5) the outcome you want. For data erasure you may also use Delete my data.
3. Timelines
We aim to acknowledge grievances within 48 hours on business days and to resolve or give a reasoned update within 15 days, or sooner where the IT Rules require for certain content complaints.
4. Escalation
If unresolved, you may escalate to the appropriate authority under Indian law (including the Data Protection Board of India for DPDP matters, once operational for your complaint type, and other sectoral forums). This page does not limit statutory rights.
Questions? See Grievance Redressal · All legal pages