Refund & Cancellation

1. Platform fees

Creating an account, listing a home, sending interest, and submitting a project enquiry on GharChaabi do not currently charge a platform fee. If paid plans are introduced later, prices and refund rules will be shown before you pay.

2. Rent deposits & tokens

Security deposits, advance rent, or "token" amounts paid to an owner, broker or developer are not collected by GharChaabi through this app. Refunds of those amounts are between you and the payee under your agreement and applicable law. Never pay large advances without verifying identity and RERA (for projects).

3. Project enquiries

Submitting an enquiry is free and can be stopped by simply not proceeding. If a partner visits or quotes were arranged, cancel by telling us or the partner promptly via the contacts on Grievance Redressal.

4. Cancelling listings / interest

Owners may unpublish or edit listings from their account tools. Seekers may stop sending new interest anytime. For account or data erasure, use Delete my data.

5. How to raise a request

Email the Grievance Officer (details on the grievance page). Include your registered mobile number and a short description. We aim to acknowledge within 48 hours on business days.